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Refreshment in the Restaurant

Anyone who has worked in coffee understands that teaching a new employee to finagle a palatable shot of espresso is about as difficult as trying to teach a toddler violin; anyone can press a button on an espresso machine and hope for the best (we can think of one corporation with a big green sign that fits this category), but only the rare committed individual can master the barista trade. Here at Silver Service, there

What does it take to be a "Soda Jerk?" Well in case you didn't know, "soda jerk" was a common professional title for a soft drink maker a couple of decades ago (the kind of person you would find behind the counter at a Mom n' Pop drugstore). Even though the term has since fizzled out, soft drinks are as popular as ever and are developing in new directions every year. If we

Time and time again, we have witnessed several up-and-coming restaurants zealously incorporate specialty coffee drinks into their already ambitious array of menu items only to post their semi-functional espresso machine on craigslist a couple months down the line. Failures such as these discourage many restaurant owners and managers from dreaming about ever offering espresso. The absence of lattes and cappuccinos in the majority of sit down restaurants begs the question: Can espresso succeed in

We all know that coffee shop lingo is its own kind of code - a latte means less foam in some places and more milk in others - and it takes several trips to any given shop to master its unique language. As an employee of a café or restaurant that utilizes an espresso machine, or even just a home barista, there are certain standardized components that you should be familiar with. Here are